What to enter for your PIN (Personal Identification Number)

Try entering the last 4 digits of your home telephone number. If that doesn't work, please visit a member library to get your PIN changed.

What PINs are Used For

Your PIN is like a key or password that is intended to permit you, and only you, to see information associated with your library card record. With your library card number and PIN you can see the list of materials you currently have checked out, see what items you have requested, or see the fines you may have incurred.

Know your PIN!

• Keep careful track of your library PIN. It takes both numbers to access your library card record, and to login to the Web catalog. Keep track of your PIN separately from your library card to help safeguard your library records against unauthorized access.
• Should you forget your PIN, we cannot retrieve it from your borrower record—we can only change it for you. PIN changes cannot be done over the telephone.
• To have your PIN changed, you must visit a member library and present your library card and proper identification. Library staff will be happy to change your PIN for you at any time.

Background

Beginning summer 1995, persons with a computer and modem could access our online catalog through the Link-Up service and use their library card number to place online requests and use their PIN to view portions of their borrower record. In August 1995 we filled in the PIN in all existing borrower records with the last 4 digits of the home telephone number. Then, beginning summer 1998, persons with Internet access could go to our Web catalog and use their library card number and PIN to login, place online requests, and view their borrower record.

These measures are necessary to assure the security of your library records.